“Motivation: [I]t isn’t possible to talk about renewal without touching on the subject of motivation. Someone defined horse sense as the good judgment horses have that prevents them from betting on people. But we have to bet on people — and I place my bets more often on high motivation […]
Yearly Archives: 2007
56 posts
“Thinking digital means using technology to look at real data, track interactions with customers, and mine for information to serve people better. It requires thinking clearly and precisely rather than relying on hearsay, habits, and prejudices. “Acting analog means using a personal touch. No revolution ever succeeded without a high […]
“If you don’t think you have any weaknesses, just ask your customers if there are areas you need to improve. They will be happy to tell you. “An asset in today’s strategy can become a liability in tomorrow’s market. An effective marketing plan addresses these changes so the company’s current […]
“[N]o company can succeed today by trying to be all things to all people. It must instead find the unique value that it alone can deliver to a chosen market.” – Michael Treacy and Fred Wiersema, in The Discipline of Market Leaders: Choose Your Customers, Narrow Your Focus, Dominate Your […]
“To spend a few minutes with people is simply not productive… The manager who thinks that he can discuss the plans, direction, and performance of one of his subordinates in fifteen minutes–and many managers believes this–is just deceiving himself.” – Peter Drucker in The Effective Executive: The Definitive Guide to […]
“There are many ways to practice work. We can look at it as just “a job to be done,” or as simply a way to pass the time, to prevent boredom or idleness. We can also look at is a sacred activity, as a manifestation of the miracle of being […]
“One lawyer I know describes his firm’s recruiting process as follows: “I describe the real life of being a lawyer as best I can. Then I ask them, ‘Do you really want to be a lawyer?’ It’s amazing how many hesitate. And if they do, I don’t want them. I’d […]