When good companies succeed, the world becomes a better place. The world gets better for two reasons: first, because of the business that gets done; second, because of the way it gets done. Owners win, customers win, community wins, suppliers win, the environment wins. Leaders of good companies are inspired […]
Quotes
Doing the right thing allows you to stop spending money on advertising. Dan Roach, Roach-Lamburg Roofing Dan came highly recommended by my realtor, who only recommends the best. Nearly all his work comes from referrals. That’s much more important than repeat business for a roofer — seeing how he sells […]
“Loose Hands Hold More Cookies”. I got this from my high school friend Chapman Godbey, currently a Commander in the US Naval Service. He had offered (via Facebook) to a friend who is new at managing corporate staff. I suspect that Chap is an excellent leader. For more Chap-flavored wisdom, […]
Be tight on goals, loose on methods.* I share this advice frequently with clients who are learning to be good managers and leaders. If you tell your staff exactly how do to their jobs, you stifle your company on every front. Your staff won’t have a reason to think, grow […]
I remember the story of two Zen monks, both prodigious smokers. Concerned about the question of smoking during their prayer time, they agreed to consult their superiors. While one received a stern reprimand from his abbot, the other was given a pat of encouragement. The unlucky one, greatly puzzled, asked […]
One of Ted Williams’ principles of hitting was that an average hitter swinging at a good pitch to hit is better than a great hitter swinging at a bad pitch to hit. — Reggie Jackson in Sixty Feet, Six Inches, by Bob Gibson and Reggie Jackson (2009) One of my […]
“Be Quick But Don’t Hurry” — John Wooden’s top advice to his UCLA basketball team that won ten national championships in twelve years. Adds the coach: there is never enough time to be sure (and if you are sure, you’re probably too late), but you must always keep your balance. […]